If a file will not open
- Confirm the file name ends in
.mppand is no larger than 100 MB. - Move a copy to a local folder and try again. Cloud placeholders must be downloaded first.
- Confirm the file is not read-password-protected. GanttPeek does not bypass passwords.
- Try the built-in sample. If the sample also fails, restart the Mac and reinstall from the App Store.
What to include in an email
- GanttPeek version from GanttPeek → About GanttPeek.
- macOS version and Mac model.
- Approximate file size and the Microsoft Project generation that last saved it, if known.
- The exact user-facing error message.
Known version 1 limits
GanttPeek covers core schedule fields in MPP8, MPP9, MPP12, and MPP14 / Project 16.x files. Baselines, real calendar exceptions, custom fields, source critical-path flags, and some assignment details are not extracted. Exact Project 2021, Project 2024, and Microsoft 365 origin cannot be distinguished within their shared binary family. The app displays a data note when these limits apply.
Exports
Use File → Export Tasks as CSV or File → Export Schedule Report as PDF. Exports are new files; the original MPP is never modified.
Purchases and refunds
Apple handles App Store billing, receipts, Family Sharing availability, and refund requests. Use Apple’s purchase-support process for payment or refund issues. For app behavior, contact Eutopix Labs at support@eutopixlabs.io.